DO NOT TAMPER WITH ROUND LABEL, GOLD TAMPER EVIDENT TAG OR ANY TAG ON THE PRODUCT. ONYC has a unique way of packaging and folding our product that only our packaging staff knows how.
You can still return the hair for exchange after co-washing (conditioner wash) if the black label and gold tag around it were not tampered with! Our hair comes with our monogram gold sticker to maintain the integrity and guarantee the authenticity of our hair, once this label is removed, it is 100% void for any exchange. Please do not tamper with the product if you have concerns or reservations as we cannot restock a tampered item back.
Use this guide to help you determine the actual hair length in the curly.
STEP ONE: Remove the hair net but PLEASE KEEP the round label intact.
STEP TWO: Put out a small portion of the hair
STEP THREE:Stretch the hair to measure it. Super curly hair Like the Kinky Textures might be hard to know the true length. In that case, you will need to flat iron it if you want to know the true length. Completely flat iron the small portion to a straight state as demonstrated on the below image with a red arrow. DO NOT measure in the curly state as demonstrated on the below image with a blue arrow to avoid false length results.
STEP FOUR: Using a measuring tape, measure the straightened hair portion from the second fold of weft to the tip or from the root to the tip (in case of Closure or Wig)